What our Customers say...
Water Damage Testimonials
Great team work!
Very friendly and professional! SERVPRO was very thorough in making sure the water was drying up in our crawl space and on our floors after our water line leading into our dishwasher cracked and flooded our whole kitchen. We had several fans in our crawl and two dehumidifiers placed strategically. SERVPRO checked our humidity and moisture levels several times throughout the mitigation process. We're ready to start reconstruction now. We highly recommend SERVPRO of Marine City / Romeo!
Took care of everything for me
Can’t say enough good things about Rob. He was there within a couple hours of calling him and did an excellent job! Thank you again so much. I would recommend them 100% Definitely deserves over 5 stars!!
In less than two hours Derrick Walker along with his assistant was at my house and cleaning up our basement which was flooded with water. There were very thorough and left with 4 fans and a dehumidifier running. They can back 3 days later, picked up their equipment. They did an absolutely great job!! I would highly recommend them!
3 and a half feet of water backed up from the drains, filling the finished half of my basement and utterly wrecking the storage space in the other half. I could cart stuff from the basement to the curb, but the wood paneling was destroyed and I was afraid I'd lose the mid-century bar to mold and rot. Since my power tools were also inundated, I couldn't even start the demo on the wood myself. Fortunately, Rob and his team could. Despite the enormous volume of requests that came flooding in (pardon my wording), they found time to fit me into their overloaded schedule. They removed the wood paneling, helped cart stuff to the curb, set up dehumidifiers and fans, and did their level best to make sure mold and rot wouldn't encroach on anything that survived. The basement is bare now, but it's no longer a disaster. Best of all, they managed to save the bar. Would I recommend them? Hell yeah. If/when we flood again, they'll be my first call.
Derek has done a great job handling my situation. Gave me references so I could get the job done. I would highly recommend this company and they will help you with all your needs. They are fast, thorough, and answered any questions I ever had no matter what time of day. I would highly recommend them and any references they give you.
Loud shout out... like one of those shout outs from a mountain top...to SERVPRO Fire and Water Clean Up of Marine City/Romeo.
A huge thank you to Rob MacEwan, Susan Schlottman, and Derrek Walker and the crew.. I was referred to SERVPRO of Marine City/Romeo because they were highly recommended and had a reputation of being the best in the business. I came home from vacation to find water in my basement. I called Susan Schlottman, Director of Operations at SERVPRO and she immediately sent a crew to my home. Derrek Walker and his crew had my carpet pulled and removed within hours of my initial call. Fans and dehumidifiers were placed in the basement and in no time they were able to prevent further damage.
I believe because Derrek used state of the art equipment and was quick to respond is why my basement had minimal damage. When I say state of the art of equipment. You wouldn't believe the sophisticated equipment they used. I had fans and humidifiers all over my basement, ensuring not only the moisture was removed. But they actually used technology to ensure there was ZERO MOISTURE left in the basement.
Not only did Derrek and his crew ensure my basement had minimal damage. My basement was spotless when they were done. All the carpet was bagged up and removed from my basement. There was no mess AT ALL for me to clean up.
So to Derrek, Susan and the Crew and especially Rob...thank you so much for helping me out in what could of been a disaster. You guys are the best.
These guys are quick and efficient. They have made disaster easy and conforming. When you have no idea they will guide you along. I feel blessed to have these guys!!
Thanks for a great job!
The main floor and basement were flooded and we needed a lot of things taken care of. They showed up and did a fantastic job! They worked with us and explained and answered every question we had. They reassured us and made the experience a great one. 10/10 Would definitely recommend to everyone. Thank you again SERVPRO Marine City/ Romeo
Highly recommended. Very Professional, honest and reasonably priced. Great Communication. They showed up within a few hours and worked till after 9 P.M getting the water out. Thank you SERVPRO Marine City/ Romeo, we would never use another company
If I could give them a 20 I would. They went above and beyond in every aspect of this cleanup and restoration.
Thank you so much . We are so happy with the great job you did.
I was very happy with the services performed at my home. I would highly recommend SERVPRO to anyone.
We are so happy with the great job you did.
Mick and Barb
The intake coordination was both empathetic and efficient... Derrek and his crew remediated our water problem with great efficiency and professionalism. Would highly recommend the SERVPRO team!
Thank you to Derek and his sidekick for doing a professional job taking out our kitchen floor. It could of been a future disaster not knowing how bad it really was.
Prompt service and communications most of all!!!
Ya'll were a Godsend. Thanks again for everything.
Derrek, Chris & Susan were great to work with and very prompt!
Your men did a very good job. Thank you for your quick service.
Everything was great, Good Job!
Returned the next day for follow up. SERVPRO was on site within hours of my call.
Derek and his crew at SERVPRO are top notch! We sprung a major leak in our master bathroom, it affected our bedroom, closet, basement playroom, gym and storage space. It was a mess! I could not believe how quickly they were able to get here and start cleaning up. They move extremely quickly and efficiently, I didn’t have to lift a finger. They did such a great job cleaning up we hired them to reinstall our carpets and clean. Amazingly, our house was torn apart on Monday evening and completely put back together by Friday afternoon. So pleased that this messy leak didn’t lead to a major inconvenience or headache!
I would like to thank the owner's of SERVPRO and crew for doing such a wonderful job of the clean up of the water damage to my living room floor and new flooring they put in. Everyone was so nice and careful with all my stuff. I would recommend them to anyone. I really appreciate all the good work you did. Thank you.
The work crew was always prompt and on time and did their tasks always explaining what and why they were doing it and with courtesy.
Thank you Rob MacEwan and SERVPRO for spending your Sunday afternoon helping me and my family work on drying out my flooded basement. Great guys and Great business!
Went beyond what we had expected. We appreciate everything they did!
Rob and Derek did a fantastic job of drying and cleaning my house. I would highly recommend them to anyone who has a disaster. Thanks again for the professionalism of your staff.
Very nice people would deal with them again very knowledgeable
The guys did a great job, would definitely use them again if we ever needed.
Team did an amazing job and respected my family and house. Definitely recommend this team.
Just wanted to say thank you again for helping us out with our flooded basement. Have you here so fast helped keep the damage to a minimum and helped us get back to things being normal. We would not hesitate to recommend you guys to anyone who would need your help.
The workers were very friendly and knowledgeable about their work.
Thanks for paying careful attention to all the personal belongings.
I received conscientious effort and courtesy throughout the total time the crew worked to end of job completion.